• PRIVACY
    POLICY

DATA CONTROLLER

Company name: BANKINTER LOGÍSTICA, S.A. (hereafter, “MONTEPINO”, as this is the trademark under which this company and its affiliated companies operate).

NIF (Tax ID number): A05303581

Address: Calle Felipe Sanclemente 26, planta 3a, 50001-Zaragoza

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Registry details: Recorded in the Zaragoza Commercial Register, volume 4530, folio 83, page Z-68664.


This Privacy Policy (hereafter, the “́Policy”) provides information about how personal data is processed and how the privacy and information of the users (hereafter, the “User”) of the website www.montepino.net (hereafter, the “Website”) are protected.

MONTEPINO reserves the right to modify this Policy whenever necessary, always guaranteeing the right of the website users to be duly notified.

In accordance with the General Data Protection Regulation, Organic Law 3/2018 of 5 December on the protection of personal data and the guarantee of digital rights and Law 34/2002 of 11 July on information society services and electronic commerce, MONTEPINO informs the User of the following:


1. Type, purpose, legitimate basis for processing and the retention of personal data

a) Simply accessing the Website, does not imply the processing of your personal data beyond, in specific cases, your IP address and data relating to your browsing, with the objective of managing and optimising this access and analysing how the User interacts with the Website contents, always in accordance with the terms and deadlines established in the Cookie Policy with the affected party's consent being the legitimate basis for this processing of personal data.

b) Responses to communications sent by the User via the professional contact channels provided on the Website, as well as to requests to exercise rights and to complaints sent via the contact channels provided for such a purpose, will involve the processing of the personal data provided by the User, as well as the data which, to correctly process the communication, are required for the purposes described (email address, telephone number or postal address, as well as any other data the User freely provides, which we cannot list here as we are not in a position to know the content of all possible communications we may receive from the User).

The processing of personal data carried out to answer communications sent by the User via the professional contact channels provided on the Website, and to respond to the exercising of the rights detailed in this policy, is legitimised based on the User's consent and the legitimate interests of MONTEPINO to respond to said communications. This data will be destroyed within two years.

The processing of personal data carried out to respond to complaints is based on the legitimate interests of the data controller, and the data will be retained for seven days unless they must be investigated. In such cases, the data will be retained for as long as said investigation, corresponding judicial proceedings or the period during which the resulting actions are to be undertaken should last.


2. How do we share information with third parties?

We share personal information with third parties to achieve the purposes set out in this Policy or when we consider this to be permissible or required by law. When we share personal information, it is in accordance with data privacy and security requirements.

MONTEPINO informs affected parties that some of our suppliers may process your personal data through their role as data controllers, such as:

a) Third-party service providers, when necessary for the provision of services, internal management, software, system and platform support, cloud services and electronic communication. In such cases, the third party may only access your data when MONTEPINO maintains a contractual relationship with the data processor that guarantees confidentiality, prevents the use of the User's personal information that we provide them with for purposes other than those listed above and guarantees compliance with our internal privacy and information security regulations.

b) When said transfer of data is required by law or competent authorities to respond to legal obligations, the investigation of possible illegal activity or complaints claiming that some of its content infringes the rights of third parties, to protect the rights, property or security of third parties or in the case of the merging, sale, restructuring, acquisition, creation of a joint venture, allocation, transfer or other provision, in whole or in part, of our business, shares or actions (for example: transfers to the Spanish Tax Office, Social Security Institute, etc).

c) Moreover, MONTEPINO may provide information to its affiliated companies and partners for the purposes of company management.


3. International transfers

In certain cases, MONTEPINO uses third-party tools and services for the management of its services.

MONTEPINO does not make international transfers of personal data, as it uses secure tools with servers that are preferably located within Spain, or when this is not possible, within another European Union member state, or a location which complies with European legislation based on the guidelines and recommendations of the Spanish Data Protection Agency, the European Commission and community agreements relating to the international transfer of data.


4. Exercising rights and complaints before the Spanish Data Protection Agency

The User can withdraw their consent and/or exercise their rights to access, rectification, erasure, limitation of processing, objection and portability, as laid out in the European personal data protection regulations, at any time, by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or via a letter addressed to MONTEPINO, Calle Felipe Sanclemente 26, 3ª, 50001-Zaragoza (Spain).

The User must indicate which right they wish to exercise and include a copy of their ID card or another form of valid identification to confirm their identity, including forms of electronic identification.

If their rights are not effectively addressed, they may make a complaint before the Spanish Data Protection Agency.


5. Your commitment: the accuracy of the data provided

The User declares that the personal data they provide to MONTEPINO is accurate.

As a User, you should know that you are fully responsible for any damage that may occur, directly or indirectly, to MONTEPINO as owner of this Website or to a third party if you provide us with false data or the data of a third party without receiving their prior consent, resulting in deception or harm.

We request that Users kindly inform us of any changes made to the data provided so we can ensure your data remains accurate and up-to-date.


6. The consent of minors

The sending of personal data by users under 14 years of age through this Website or the means of communication listed here is prohibited. If MONTEPINO detects users who may be under this age, their data will not be processed and therefore their queries will not be answered.

MONTEPINO reserves the right to request a copy of Users' ID cards or equivalent forms of identification to verify this if it suspects a User may be under this age.


7. Applicable security measures

To protect the User's personal data, MONTEPINO ensures, on its own behalf and that of its data processors, that the most up-to-date technical and organisational measures are applied to protect personal data, taking into consideration the scope, context and purposes of its processing, as well as the differing probability and severity of risks to the rights and freedoms of those affected, aiming to be fully capable of ensuring the confidentiality, integrity, availability and resilience of its processing systems and services.

Our information security policies and procedures are reviewed and updated regularly to satisfy the needs of our business, changes to technology and regulatory requirements.


8. Applicable legislation and jurisdiction

MONTEPINO is based in Spain, and therefore the contents of this Policy have been drawn up based on Spanish legislation and the relevant European Union regulations.

By accepting this Policy, the User accepts that complaints or appeals against this entity which originate from or are related to the use of this website; more specifically, to the processing of their personal data, shall be resolved by the court of competent jurisdiction located in Zaragoza. If MONTEPINO has to make any kind of appeal, it shall do so before the competent court presiding over the residence of the User, or of MONTEPINO (Calle Felipe Sanclemente 26, 3ª, 50001-Zaragoza, Spain) if relating to legal persons or professionals who are not consumers.

If the User accesses this website from a location outside Spain, they are responsible for complying with all applicable local and international laws.


Latest update

Privacy Policy last updated: 13 October 2021