Company name: BANKINTER LOGÍSTICA, S.A. (hereafter, “MONTEPINO”, as this is the trademark under which this company and its affiliated companies operate).
NIF (Tax ID number): A05303581
MONTEPINO reserves the right to modify this Policy whenever necessary, always guaranteeing the right of the website users to be duly notified.
In accordance with the General Data Protection Regulation, Organic Law 3/2018 of 5 December on the protection of personal data and the guarantee of digital rights and Law 34/2002 of 11 July on information society services and electronic commerce, MONTEPINO informs the User of the following:
1. Type, purpose, legitimate basis for processing and the retention of personal data
The processing of personal data carried out to answer communications sent by the User via the professional contact channels provided on the Website, and to respond to the exercising of the rights detailed in this policy, is legitimised based on the User's consent and the legitimate interests of MONTEPINO to respond to said communications. This data will be destroyed within two years.
The processing of personal data carried out to respond to complaints is based on the legitimate interests of the data controller, and the data will be retained for seven days unless they must be investigated. In such cases, the data will be retained for as long as said investigation, corresponding judicial proceedings or the period during which the resulting actions are to be undertaken should last.
2. How do we share information with third parties?
We share personal information with third parties to achieve the purposes set out in this Policy or when we consider this to be permissible or required by law. When we share personal information, it is in accordance with data privacy and security requirements.
MONTEPINO informs affected parties that some of our suppliers may process your personal data through their role as data controllers, such as:
a) Third-party service providers, when necessary for the provision of services, internal management, software, system and platform support, cloud services and electronic communication. In such cases, the third party may only access your data when MONTEPINO maintains a contractual relationship with the data processor that guarantees confidentiality, prevents the use of the User's personal information that we provide them with for purposes other than those listed above and guarantees compliance with our internal privacy and information security regulations.
b) When said transfer of data is required by law or competent authorities to respond to legal obligations, the investigation of possible illegal activity or complaints claiming that some of its content infringes the rights of third parties, to protect the rights, property or security of third parties or in the case of the merging, sale, restructuring, acquisition, creation of a joint venture, allocation, transfer or other provision, in whole or in part, of our business, shares or actions (for example: transfers to the Spanish Tax Office, Social Security Institute, etc).
c) Moreover, MONTEPINO may provide information to its affiliated companies and partners for the purposes of company management.
3. International transfers
In certain cases, MONTEPINO uses third-party tools and services for the management of its services.
MONTEPINO does not make international transfers of personal data, as it uses secure tools with servers that are preferably located within Spain, or when this is not possible, within another European Union member state, or a location which complies with European legislation based on the guidelines and recommendations of the Spanish Data Protection Agency, the European Commission and community agreements relating to the international transfer of data.
4. Exercising rights and complaints before the Spanish Data Protection Agency
The User must indicate which right they wish to exercise and include a copy of their ID card or another form of valid identification to confirm their identity, including forms of electronic identification.
If their rights are not effectively addressed, they may make a complaint before the Spanish Data Protection Agency.
5. Your commitment: the accuracy of the data provided
The User declares that the personal data they provide to MONTEPINO is accurate.
As a User, you should know that you are fully responsible for any damage that may occur, directly or indirectly, to MONTEPINO as owner of this Website or to a third party if you provide us with false data or the data of a third party without receiving their prior consent, resulting in deception or harm.
We request that Users kindly inform us of any changes made to the data provided so we can ensure your data remains accurate and up-to-date.
6. The consent of minors
The sending of personal data by users under 14 years of age through this Website or the means of communication listed here is prohibited. If MONTEPINO detects users who may be under this age, their data will not be processed and therefore their queries will not be answered.
MONTEPINO reserves the right to request a copy of Users' ID cards or equivalent forms of identification to verify this if it suspects a User may be under this age.
7. Applicable security measures
To protect the User's personal data, MONTEPINO ensures, on its own behalf and that of its data processors, that the most up-to-date technical and organisational measures are applied to protect personal data, taking into consideration the scope, context and purposes of its processing, as well as the differing probability and severity of risks to the rights and freedoms of those affected, aiming to be fully capable of ensuring the confidentiality, integrity, availability and resilience of its processing systems and services.
Our information security policies and procedures are reviewed and updated regularly to satisfy the needs of our business, changes to technology and regulatory requirements.
8. Applicable legislation and jurisdiction
MONTEPINO is based in Spain, and therefore the contents of this Policy have been drawn up based on Spanish legislation and the relevant European Union regulations.
By accepting this Policy, the User accepts that complaints or appeals against this entity which originate from or are related to the use of this website; more specifically, to the processing of their personal data, shall be resolved by the court of competent jurisdiction located in Zaragoza. If MONTEPINO has to make any kind of appeal, it shall do so before the competent court presiding over the residence of the User, or of MONTEPINO (Calle Felipe Sanclemente 26, 3ª, 50001-Zaragoza, Spain) if relating to legal persons or professionals who are not consumers.
If the User accesses this website from a location outside Spain, they are responsible for complying with all applicable local and international laws.